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Half Day MHFAider® Refresher Training. Classroom or Online delivery.

Half Day MHFAider® Refresher Training. Classroom or Online delivery.

Includes benefits & access to 24/7 support through the MHFAider App®

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In person classroom delivery (Cambridgeshire, Suffolk, Hertfordshire, Essex Venues) from January 2025. Contact us to be notified when dates are live.

Just like physical first aid, we recommend that you refresh Mental Health First Aider every three years. Detailed course description in tabs below.

Category: Mental Health First Aid

About this course

Please note that the MHFA Refresher is only for people who have completed an MHFA England course or an Armed Forces Mental Health First Aider course.

Delivery

This is a half day online/classroom based course (Please allow at least 30 minutes extra as classes can overrun)
Learning will take place via a mix of presentations combined with group discussions and workshop activities
Numbers limited 16 people per course ensuring people are getting the correct level of support during their learning
MHFAiders® receive automatic 24/7 digital support via the MHFAider Support App®.
Includes exclusive resources, ongoing learning opportunities and access to England’s largest community of trained MHFAiders®.

On completion you will be awarded:

A Mental Health First Aid Refresher certificate
Course materials that includes a combined manual and workbook
MHFA England provides continuous support for MHFAiders® beyond initial certification supporting them to stay confident, empowered and motivated as MHFAiders®

Course structure

In-depth understanding of mental health and factors that impact wellbeing
Skills to spot triggers and signs of mental health issues
Confidence to start a conversation, reassure and support a person
Training on soft skills such as non-judgemental listening
Knowledge to signpost someone to further support

Call us for group and corporate bookings.

What Will I Learn?

The MHFA Refresher course covers the following topics:

Review of mental health first aid action plans
How to de-escalate a crisis
The importance of self-care
Legal and ethical considerations
How to have difficult conversations about mental health
How to support someone who is experiencing a mental health crisis
How to recognise the warning signs of suicide and what to do if someone is suicidal

When you have completed the MHFA Refresher course, you will be able to:

Describe what mental health first aid is and its key components
Explain the importance of mental health first aid
List the different types of mental health first aid
Describe the MHFA action plan
Explain how to use the MHFA action plan
Describe the importance of self-care for mental health first aiders
List the legal and ethical considerations for mental health first aiders
Describe how to have difficult conversations about mental health
Explain how to support someone who is experiencing a mental health crisis
Describe the warning signs of suicide and how to support someone who is suicidal
Explain how to support someone who is self-harming
Describe how to support someone who is experiencing anxiety or depression

Occupations

Please note that the MHFA Refresher is only for people who have completed an MHFA course or an Armed Forces Mental Health First Aider course.

Course topics

What Will I Learn?

The MHFA Refresher course covers the following topics:

Review of mental health first aid action plans
How to de-escalate a crisis
The importance of self-care
Legal and ethical considerations
How to have difficult conversations about mental health
How to support someone who is experiencing a mental health crisis
How to recognise the warning signs of suicide and what to do if someone is suicidal

When you have completed the MHFA Refresher course, you will be able to:

Describe what mental health first aid is and its key components
Explain the importance of mental health first aid
List the different types of mental health first aid
Describe the MHFA action plan
Explain how to use the MHFA action plan
Describe the importance of self-care for mental health first aiders
List the legal and ethical considerations for mental health first aiders
Describe how to have difficult conversations about mental health
Explain how to support someone who is experiencing a mental health crisis
Describe the warning signs of suicide and how to support someone who is suicidal
Explain how to support someone who is self-harming
Describe how to support someone who is experiencing anxiety or depression

Assessment

Looking to build your confidence as a Mental Health First Aider (MHFAider®)? Strengthen your skills with a RSPH Level 3 Award in Mental Health First Aid.

MHFAiders® who have completed our new Mental Health First Aid (MHFA) course are eligible to book now.

RSPH Level 3 Award in Mental Health First Aid
Continue your learning journey as an MHFAider® with a qualification in Mental Health First Aid
Our internationally recognised RSPH Level 3 Award in Mental Health First Aid will give you a chance to demonstrate your commitment to the role and test your knowledge as an MHFAider® with an eAssessment.

Our Mental Health First Aid qualification is the only one of its kind to be endorsed and supported by the world’s oldest public health body, Royal Society for Public Health (RSPH).

Like RSPH, we share the belief that mental health is a public health issue. By partnering with them we have created a market leading Ofqual regulated MHFAider® qualification, that upholds our commitment to quality. Together we can have a positive impact on the mental health of the nation and make a lasting difference. To workplaces. To individuals. And to society.

Certification

Learners can opt to gain a level 3 qualification in MHFA.
See additional information tabs.
Mental Health First Aid (MHFA) is an internationally recognised training course. Every MHFA course is delivered by a quality assured instructor who has attended the Instructor Training programme accredited by the Royal Society for Public Health, (RSPH).

Additional information

For group bookings or an inhouse delivery please get in touch.

Am I eligible for the RSPH Level 3 Award in Mental Health First Aid?

If you’ve completed our latest MHFA course, MHFA Refresher, or have the MHFAider® support and benefits, you can take the eAssessment and gain your MFAider® qualification. You can log in to the Online Learning Hub here to access the MHFAider® community area and register for the MHFAider® qualification eAssessment.

If you do not have access to the MHFAider® community area in your Online Learning Hub dashboard, contact the Qualification Team at qualification@mhfaengland.org.

To book more than one MHFAider® qualification on behalf of others at your workplace, please contact workplace@mhfaengland.org and request an eAssessment booking form.

Please contact benefitsadmin@mhfaengland.org to request a unique link to register for support and benefits, including your full name and email address.

If you wish to purchase support and benefits for your workplace, please click this link and follow the instructions.

About RSPH, Proud partners with Royal Society for Public Health

MHFAEngland partnered with RSPH to create our Ofqual regulated MHFAider® qualification. Established in 1856, RSPH is an independent campaigning and educational charity dedicated to improving and protecting the health of the public.

RSPH is the world’s oldest public health body. It awards 40,000 qualifications annually and is the UK’s leading Ofqual regulated Qualifications Awarding Organisation in public health. MHFA England and RSPH share the belief that mental health is a public health issue. Together, we can create a society where everyone’s mental health matters.

Reviews

The Bridge First Aid

4.9

Based on 81 reviews

review us on

Fusion Conferences

11:17 09 Dec 22

A refreshing and super friendly first aid training experience. Immediately following training, my entire team asked if we could re-book with The Bridge next time as it was so enjoyable. Previous first aid training has consisted of lots of role play, audience participation and practical assessments. The Bridge take a really unique approach to training and as a result, it's so engaging and actually quite fun! Nikki was just brilliant. She is warm, friendly, approachable and captivated the group with her incredible training technique. She refers to a lot of personal experiences in first aid which really help you retain information and due to her wealth of knowledge and real life experiences she has so many tips and tricks that would genuinely apply to every day situations - it's not just text book! I feel very lucky knowing my team have trained with Nikki, not only has our first aid knowledge improved significantly but I feel very confident if an accident or emergency were to occur during an event, my team could confidently assist until professional help was available. Thank you so much to The Bridge. Hands down the best first aid training experience you'll find. Could not recommend more highly!!

Emily Bicknell

15:01 08 Dec 22

I would recommend this Bridge First Aid for the following reasons:- I booked the EFAW course through Jenny, who's communication was brilliant from start to finish, this meant there were no issues when Nikki arrived and could get set-up straight away.- Nikki was super laid back and had a sense of humor which always helps with courses like this, that can usually feel like they are dragging.- We didn't feel overwhelmed with information and she had so many relevant stories and examples which helped us to retain the information.- She made everyone feel comfortable so we were all happy to join in throughout.- No role play!!Couldn't recommend enough!

Elle Page

21:02 23 Nov 22

Today I attended a 6 hour ‘First Aid at Work’ course, facilitated by Nikki. Over the years I have attended many first aid courses, run by various providers. I have to say, this one was by far the most superior! Nikki should be the gold standard for all classroom based training! There are so many reasons I enjoyed both the course and the teaching style, that I’d take up a whole review page if I wrote about them, so I’ll bullet point them as follows:* Nikki introduced herself and her background, also the company background* Nikki spoke warmly of her colleagues and friends, which is always a good sign of a decent human being!* Nikki was inclusive and sensitive towards the possible needs of others* The course content was engaging and fun, which made it very memorable* Although there were PowerPoint slides in the background, these were not the focus of the session, so it never felt slow or tiring* No one was singled out or challenged, yet we were all guided in the right direction and given an opportunity to demonstrate our knowledge* At no point did I feel our facilitator droned on or waffled, yet I felt we went into great detail with all things ‘first aid’To summarise, I left feeling I had gained a wealth of knowledge, and completely confident in my first aid skills, should they be called upon. I would absolutely recommend this company and course! Thanks again.

Fern Spencer

12:20 23 Nov 22

I attended the MHFA training which was brilliant. Jenny created a safe and open environment for everyone on such personal topics. She equipped me to support others in their mental health but also my own. Thoroughly enjoyed this. Thank you.

Janice Walsh

17:21 20 Nov 22

Highly recommended. Great communication before, during and after the training. Jenny is an amazing - both as a facilitator and as a person. She is knowledgeable, informative and approachable.I completed the 2-day MHFA course over two consecutive Wednesdays and found this to be the perfect schedule. The course is demanding but having a break between the days allows time to reflect on learning from the first day before completing the second day.

Debra Brown

11:39 10 Oct 22

Course run by Jenny White was great, very supportive. Course was delivered effectively, smoothly and gave us all confidence to be MHFA First Aiders.

Nicola Cooper

10:06 10 Oct 22

Just finished my MHFA course run by Jenny and really enjoyed it. A great blended learning approach delivered with empathy and understanding. Jenny is amazing at teaching with stories to support thinking and has a very approachable manner. Would highly recommend.

Rebecca James

19:26 18 Sep 22

Another amazing experience and I will be back for sure! Nicki was a fab teacher and made the day go super fast as it was both enjoyable and informative.Many thanks, would highly recommend.

Schia Mitchell

10:00 18 Jul 22

I was so delighted to find such a good first aid course local to me. The instructor knew her stuff and was great at getting it across in an interesting and engaging way. I feel much more confident now and will definitely be back for my refresher in three years :) Thank you!

Archie Farrer

08:53 09 Jul 22

I had Nikki for my training she was warm and welcoming and she made the course enjoyable and fun .I couldn’t ask for a better instructor

Martin Harvey

14:14 17 Jun 22

A very well-organised course, the blend of online and in-person worked really well for me. The online videos and other resources are clear and well-presented. I find first aid training quite daunting to take part in, but the in-person training provided by Nikki was very sensitively handled - Nikki was great at working with a diverse group and ensuring we were following the elements we needed to cover. The organisation of the booking and the follow-up communications have also been excellent. Fully recommended.

Lynn Hawkins

19:09 12 Jun 22

From my initial phone call asking questions about the course, I received quick and precise communication and support.The blended course enables you to complete the first day around your own calendar over a prolonged period, either do it all at once or 1 hour a day. This was great, it meant I could fit it around work and if I began to fade, I could turn it off and return later.The face to face day was just as good. Nicky presents the information using real life situations, enabling the group to ask learn, laugh and ask questions in a relaxed environment. Thus resulting in us all learning so much more.Nicky, you were right about the 4 hand signals, I think they are totally embedded in my brain and definitely enabled me to understand.I would recommend this course to anyone who wants or needs a first aid qualification.Many thanks to both of you.

John Windsor-smith

17:32 28 May 22

My FAW course with The Bridge first aid Ltd was far superior to any I have previously taken and I would thoroughly recommend it.

Dan Smith

13:19 07 Mar 22

Nikki was absolutely excellent and explained everything in an in depth, but understandable way. Would absolutely recommend and will be back again in three years when all our staff need a refresher!

frances

21:16 25 Feb 22

Very friendly and knowledgeable trainer, made the course enjoyable. I came away feeling confident with what I’d learnt. Thank you.

Adam Stefaniak

14:09 25 Feb 22

Very happy with the team, very helpful and friendly. The course was well presented, both online and in classroom.

jason weston

08:23 20 Jan 22

Fantasic course and made to feel very welcome, informative and made fun so everyone felt at ease.Would highly reccomend The Bridge First Aid.

Hilary Mundell

13:50 26 Nov 21

Thank you! Brilliant memorable couse

Simon Lewis

06:08 15 Oct 21

Did an occupational mental health first aid course with Jenny. The simple feedback is that EVERYONE should do this. It doesn't hurt. In fact, for such a serious topic, it's fun at times. Jenny's depth of knowledge and experience brings the subject alive.

Elaine Cole

11:11 24 Sep 21

This has to be by far one of the best training courses I've have attended. The course was informative, interactive and extremely relevant. I feel that I have learnt so much and I have been able to retain the information and I'm looking forward to putting my new found knowledge into practice I thoroughly enjoyed it and the course instructor Jenny was fantastic - highly recommend

Adam Salter

08:19 10 Sep 21

The trainer was clear and delivered the information in a engaging manner. It was an informative session with easy to follow demonstrations as well as the trainer drawing from their own experiences of delivering first aid in real-life situations which added to the day. I went away with video references that further assisted my understanding. I would recommend this course to anyone looking for an understanding of the requirements of a first aider.

Gareth Simpson

20:38 01 Sep 21

Sometimes these courses can feel like they drag on. This was very informative, yet made fun by the instructor while maintaining the understanding the seriousness of correct first aid.Great value for money, giving our staff confidence and well adapted regarding COVID restrictions

Sophie Mason

10:46 01 Sep 21

This course was fantastic compared to other first aid courses I have completed in the past. A very lovely, enthusiastic tutor who explained everything so well, great environment and relaxed approach. I will be booking again in 3 years and hope to book onto other courses with this company! Thank you!

Hazel Greenstiles

12:15 28 Aug 21

Jenny has got the knack of getting over the important facts about first aid whilst at the same time not giving out so much information to overload one's brain. The nuggets of information enabled me to think more deeply about the topics while remembering the knowledge I would need when involved with helping someone. I would certainly recommend this course to everyone who would like to feel more confident when helping someone. Thank you Jenny.

Wysing Arts Centre

08:31 05 Aug 21

Huge thank you to Jenny and Nikki at The Bridge First Aid for delivering our First Aid at Work course to members of our team. From the initial enquiry to the completion of training it was a positive experience. Jenny worked with us to choose the right training for us and was flexible with finding dates. Nikki provided engaging, fun and most importantly memorable training and helped to build confidence to provide high quality, safe First Aid. We would highly recommend them for your training.

Laura Swinburne

18:30 13 Jun 21

The quality of this course was good, professional with friebdly staff, good layouts and very informative course material. Communication was effective qnd organised well right from signup! The course layout was well and nothing wqs too much hastle for the instructor.

Ian Nunn

14:27 09 Jun 21

We had Nikki train a group of 4 of us; 2 who have already completed a first aid course, 2 who hadn't (me being in the latter). Her teaching style was very laid back, which helps the group relax and enjoy themselves. She was able to recall many examples with great detail, of previous emergencies that she was either involved with directly, or heard from other first aid instructors. This definitely helped us to remember signs, symptoms and correct courses of action when faced with first aid emergencies.She was patient and answered any and all questions we had, and we all passed with high marks.Couldn't recommend enough for anyone seeking first aid training, either for first timers or for refreshers.

Sarah Groom

14:25 17 May 21

Jenny came to do a first time/refresher course to our mixed group of youth workers and Community Centre managers. The course was interesting, informative and very practical about dealing with real life situations. It was also run strictly to Covid regulations. Jenny is very friendly and relaxed and happy to answer all sorts of questions and I finished feeling much more empowered and comfortable about having to deal with a first aid situation.

Liz Diamond

17:39 01 May 21

The Bridge First Aid for the workplace training was really excellent. I have been on previous first aid courses which were easily forgettable however the trainer on this course was knowledgeable and explained the content in terms of why certain methods are used. This made the content relevant and memorable. Every step was taken to be socially distanced and the use of the CPR dummies was done in a way everyone was comfortable with. I would highly recommend this Company for training.

Kacey Dean

23:50 24 Apr 21

Jenny was a lovely, easy to talk to first aid trainer. I feel like I learnt a lot in this session from the way she explained things so clearly and straight to the point with anecdotes.

agnieszka Echolc

18:48 17 Apr 21

Professional approach and friendly atmosphere throughout the course. I recommend it wholeheartedly (

EOlley4

11:05 21 Mar 21

I am so impressed. I just did my second course with this company and they are very professional yet approachable. The courses are well organised and access to extra materials is exceptional. They really help me to feel confident about first aid and I will definitely go back to them next time.

Anna Webb

18:58 19 Mar 21

Enjoyed the 2 day MHFA course. Jenny was a great instructor. Highly recommend.

Nessa Taylor

08:05 22 Feb 21

We have used The Bridge First Aid for many years now and have always found them to be professional and friendly. They have a reassuring technique that builds confidence and great instructors that tailor to the individuals in the group. Highly recommend this company for your training needs.

Cara Anderson

13:24 01 Feb 21

From start to finish the course was excellent!!The communication was clear and reassuring in the current circumstances.The online training resource is very informative and easy to use.The practical day was organised very well and I felt safe the whole day.The trainer was very knowledgeable and went above and beyond to teach in different ways to work around Covid restrictions.Thank you!!

Jonas Thursby

12:23 04 Jan 21

A very informative yet enjoyable course. The course was very well delivered and a great confidence builder. Would highly recommend.

Sharna Louise McNally

17:32 03 Jan 21

I thoroughly enjoyed this first aid course. Jenny made the day really engaging and interesting in this strange covid time. Would recommend!

Michael Harrison

11:05 18 Oct 20

Can I just say that this first aid course was the best ever first aid course that I have ever attended. Normally I get ever bored with any courses but I really injoyed this one . top marks to you the bridge first aid 👌

James Lawless

21:23 14 Oct 20

I attended the blended 16hr course to obtain my Outdoor First aid certificate. Jenny’s style is engaging and underpinned by her own real-world experience which I found both reassuring and engaging. She was able to dispense advice using first-hand accounts as well as delivering what the course syllabus requires for the qualification. The blended part of the course was useful as I was able to listen to other experiences from people who were in the practical session renewing qualifications that weren’t necessarily outdoor related. I would definitely recommend Jenny.

Mel Campany

16:20 14 Oct 20

Jenny has been delivering outstanding first aid training to my nursery for many years now. The bridge first aid educates the staff with a blended online and in classroom learning.Jenny’s understanding a passion for teaching others these lifesaving skills really inspires each one of her learners.We highly recommend The Bridge, thank you Jenny!

Anselm Priest

09:09 06 Oct 20

Attended the 2 day mental health first aid course. Really insightful and important during this current time.Highly Recommended!

Haverhill Gateway

15:17 15 Jul 20

A very thoughtful, practical and enjoyable course, delivered in a friendly manner. Jenny had adapted course well to fulfill social distancing requirements.

Andy Paterson

21:16 23 Feb 20

Jenny came to Howlies today and delivered an amazing course, very enjoyable and relaxed tutoring and she instantly made the group feel welcome and want to participate.Her knowledge and resources were brilliant and she encouraged questions at any time.Very much recommend Jenny and the bridge 😊

Jodie Greenfield

18:23 23 Feb 20

I found this course really informative and helpful. The instructor was very friendly and down to earth. It was very practical so will be easy to make use of it in my dogwalking business.

gary alexander

16:45 09 Feb 20

If you want a course that will give you the confidence to act in emergency this is for you. Not only will Jenny give you the tools to deal with a first aid situation, but most importantly for everyone, the determination to try.Gary

Gillian Bradley

22:49 16 Sep 19

I thoroughly enjoyed this first aid course. Jenny made the day really interesting and engaging and gave us all lots to think about. I loved how relaxed and approachable Jenny was, throughout the day and how she included relevance to horses and dogs!too! All really useful and incredibly valuable information relevant to my work. A really interesting day whichI can highly recommend. Thank you so much.

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