About Home » About It started with a question... ...why is first aid training so boring? Great question. Over the years, we’ve seen that the information taught in so many first aid courses is dry, lacks real-world context and is completely forgettable. When it comes to using these first aid skills, many people forget the acronyms and the basic skills they learned. Instead, they respond with uncertainty and fear. We wanted to know why this was and how we could change it. So we thought of a better question… What if you could teach someone life saving skills they will remember, and give them the confidence to use them? Our founder Jenny White founded The Bridge First Aid in 2011 You can read her personal story in ‘Once upon a time’. She explains why an innovative new approach was desperately needed, and shares the real catalyst behind her enduring mission. Jenny combined her career history in corporate HR, the voluntary sector and the NHS, with an insatiable curiosity for psychology and understanding human behaviour, to develop a dynamic training organisation that produces impact. She credits her dog Ando, and a passion for horses for her swift recovery after a close personal shave with burnout. Animals have been fundamental in managing her own mental health, and ongoing resilience. In 2017 she completed her training to become a Mental Health First Aid instructor, accredited by the Royal Society for Public Health. Her discoveries along the way have given her deep insight and informed her teaching style and course content. Our courses Our goal is to give you sustainable lifesaving skills you can use, not a just a certificate We are masters at translating stale instructions it into a language that is relatable and memorable. The backbone of our teaching style aims to shift your mindset in subtle ways to give you agency and a new perspective that you can’t un-see. Our experience and preparation behind the scenes results in lasting, yet simple skills. Using the standardised curriculum as scaffolding, we build unique, practical courses. We never simply regurgitate information verbatim without carefully sourcing it and filtering it several times. The development of our courses involves a lot of unpicking, to ensure you are receiving the most up to date, accurate guidance. “If you can’t explain it to your Grandma and your 11 year old, you don’t understand it well enough” Why choose the Bridge? Not all first aid training is equal As we’ve established, we like to ask questions. So here are two more. Why are we different? The Bridge’s ethos is about teaching, not lecturing. It’s about understanding the topic you’re studying, not just passing an assessment and forgetting everything you learned as soon as you leave the training room. No two individuals are the same and we recognise that in our training style. You will leave our courses feeling like you have really learnt something and that your questions have been answered. A lot of time, thought and energy goes into our delivery, so that we can achieve this. You should not finish a course feeling like you have homework to do, only space for new questions! We aggregate the range of skills you require into one simple delivery. Nobody else does this. Our tailored solutions save you time and money. We value curiosity, effort, and just doing what you love. It’s kindness clothed. Why are we the same? As traditional physical first aid goes, until the 2013 amendment to regulation, the same dry content was all there was. Having a standardised basic curriculum is important. You can’t do your due diligence, measure and regulate without a benchmark. All of our courses cover the regulated, required course content as mandated by the appropriate governing bodies. It’s all about you We're incredibly thorough, because you're incredibly busy This is really an ‘About You’ page. All that we do today is done with you in mind. You are the compass that leads us to do better. Our eLearning platforms are user friendly. No abbreviations, acronyms, or insider speak without clear explanations. We aim to make finding the right course for you a seamless exercise; offering detailed, frank and current guidance, based on your starting point. We look at where you are now and where you want to go. You love our flexibility, adaptability and pick n mix options. Our success is measured from the perspective of Before and After. What was your transition? What has changed? What do you understand now that you didn’t before? The Proof is in the pudding. Some of our corporate clients and individual learners have kindly shared their own ‘before and after’ stories which you can read here. The days of ‘off-the-shelf’ training programs are rapidly coming to a close. You expect training to be relevant to your own unique situation. To bridge the gap. Our Values We value reciprocity We love to share. We want you too to benefit from the little things we found that make a big difference. Enjoy and learn with our bridges, blogs and resource library. We learn from our mistakes Feedback is an essential part of how we develop. We openly accept that no one person or company is perfect, so we appreciate people who correct us when we slip up. Without them we may have carried on down the wrong path. Mistakes can make the best teachers. We support small (and local) business Whist we offer training nationally, we are proud to be a Cambridge based business. Local business is the backbone of both the local and national economies and we believe in championing other Independent Businesses, individuals, Voluntary, Community, Public Sector, Emergency Services, Private businesses, Charities. We support each others dreams. Corona virus and Brexit, means leaning on smaller independents to provide flexibility, affordability, choice, and diversity. Diversity and Accessibility We consider accessibility as a high priority when selecting our venues. We offer an inclusive, safe space for learners of all backgrounds. When creating and delivering our courses, we do so with an awareness of the learning challenges faced by many. To name a few, we think about those with hearing impairments, physical disabilities, dyslexia, and those for whom English is not their first language. Language matters. Environmentally conscious We support the environment by reducing waste and reducing energy. Find out more Once upon a time “Meet your problems with confidence and creativity, and they will turn into opportunities” Like all good stories there were tears, laughter and happily ever after moments which have seen the company continue grow and evolve. We hope you will be part of our future too.” Our Mission "To empower anyone to develop life changing functional skills by facilitating an inclusive space where learning is relevant, relatable and enjoyable". We put a great deal of work into our training to create accessible tools and methodologies for learning. Our Vision Motivated by our clients’ needs and curiosity, we continue to explore the training landscape, developing quantifiable and practical skills. We build bridges and removing barriers, enabling individuals to improve the lives of themselves and others, because simple skills save lives. Few would argue that learning and development is now more critical than ever to any organisation’s long-term success. Our response to COVID-19 We keep it simple Because life is confusing enough 2020: The year of conflicting information and uncertainty. The World Health Organization: “Don’t wear masks.” The WHO: “You must wear masks!” WHO: “Masks don’t really help.” Social media: “We will ban anything disagreeing with WHO.” Learn how we are responding to the COVID-19 pandemic. Risk Mitigation Our Team We are an enthusiastic and conscientious team of geeks, communicators, and facilitators. We love finding really cool new ways to impart interesting knowledge and data and teach first aid skills. View profile Jenny White Founder, MHFA England approved instructor, Regulated L3 first aid trainer, Advanced pet first aid trainer, data geek & course creator. View profile Nakita Gilbert MHFA Online Trainer, Bespoke trainer & course creative panel- staff engagement, wellbeing activities, & EDI (Equality, Diversity, And Inclusion) View profile Bill Williams First Aid Trainer, Senior Technician frontline ambulance services & Solo responder View profile Lily Jones Bookings Coordinator View profile Daniel Walpole First Aid Trainer, Operator Training Instructor/assessor – Counterbalance Forklift Trucks, (B1, B2), Pallet Truck Training (A1, A2, A3) View profile J.P. First Aid Trainer, Firefighter View profile Hannah Koeller Hannah K (Course Creative Panel) Bachelor Degree in Osteopathy (British School of Osteopathy) Head Practitioner & Registered Osteopath B. Ost. PG Dip Animal Osteopathy View profile Nikki Perry Lead Trainer AKA Lovely Nikki, Mental Health First Aider View profile Tim Byrne Specialist Trainer & course creative panel, (Construction) NVQ Assessment & Training, LGBT + Consultant (Steel Industry), Mental Health First Aider View profile Michelle White Writer & sounding board, Mental Health First Aider View profile Ando Helper, Non judgemental listener Previous 1/11 Next Close Connect with Jenny... LinkedIn MHFA England Instructor Profile Jenny White Founder, MHFA England approved instructor, Regulated L3 first aid trainer, Advanced pet first aid trainer, data geek & course creator. BA (Hons) Human Resource Management CIPD Level 4 award in education and training with over 10 years of teaching experience MHFA England Approved Instructor Member The Education and Training Foundation Prevent for Practitioners Certificate and safeguarding trained Certificate of achievement with LEAP EFP/L (Equine Facilitated Psychotherapy EFP/L) Applied Suicide Intervention Skills Training (ASIST) Qualified first aid trainer, assessor, and community first aid responder BSc Children’s Nursing (Incomplete) Accepted Highest performance standards HCA to level 4 in addition to NHS in house specific training modules relevant to respiratory medicine Canine and advanced pet first aid instructor “Nullius in verba” Contact Jenny... Telephone: 01954 21 21 18 Mobile: 07880 54 26 63 Email: email@example.com Previous 2/11 Next Close Connect with ... LinkedIn Nakita Gilbert MHFA Online Trainer, Bespoke trainer & course creative panel- staff engagement, wellbeing activities, & EDI (Equality, Diversity, And Inclusion) University of Cambridge; BA Hons, Politics, Psychology and Sociology Previous 3/11 Next Close Bill Williams First Aid Trainer, Senior Technician frontline ambulance services & Solo responder “I am a senior Technician working on frontline ambulances, responding to 999 calls from the public. I have worked as both a solo responder and as part of an ambulance crew for over 17 years, and I worked with the fire brigade for 10 years. I also have experience of providing first aid cover at private functions and public events. Using this experience I have branched out into teaching First Aid.” Previous 4/11 Next Close Lily Jones Bookings Coordinator Lily works part time in the office alongside her studies in Sociology, Politics and History. Telephone: 01954212118 Email: firstname.lastname@example.org Previous 5/11 Next Close Daniel Walpole First Aid Trainer, Operator Training Instructor/assessor – Counterbalance Forklift Trucks, (B1, B2), Pallet Truck Training (A1, A2, A3) Previous 6/11 Next Close J.P. First Aid Trainer, Firefighter Previous 7/11 Next Close Connect with ... Website Hannah Koeller Hannah K (Course Creative Panel) Bachelor Degree in Osteopathy (British School of Osteopathy) Head Practitioner & Registered Osteopath B. Ost. PG Dip Animal Osteopathy Bachelor Degree in Osteopathy (British School of Osteopathy) Post Graduate Diploma in Cranial Osteopathy Post Graduate Diploma in Equine & Canine Osteopathy Over 10 years in practice Representing GB at 2 star Eventing & FEI Pony Trials Over 20 years working with horses in various disciplines Certified in ITEC sports massage Qualified in dry needling Qualified in Low Level Laser Therapy Alongside osteopathic treatment, Hannah works with other equine professionals such as veterinarians, master saddlers, sports massage therapists and farriers to ensure a high quality holistic service to optimize successful results. Previous 8/11 Next Close Connect with Nikki... Young Actors Company Nikki Perry Lead Trainer AKA Lovely Nikki, Mental Health First Aider Contact Nikki... Email: email@example.com Previous 9/11 Next Close Connect with Tim... Tim Byrne Specialist Trainer & course creative panel, (Construction) NVQ Assessment & Training, LGBT + Consultant (Steel Industry), Mental Health First Aider NOCN QUALIFICATIONS – Steelfixing; Slinger/ Signaller; Occupational Works Supervision; Concreting & more NOCN END POINT ASSESSOR – Apprenticeships NOCN Consultant KNOWLEDGE WRITER NOCN PRACTICAL TASK FORMWORK ASSESSMENT CONSULTANT NVQ ASSESSOR & TRAINER Previous 10/11 Next Close Connect with Michelle... Dora Does Michelle White Writer & sounding board, Mental Health First Aider Michelle is a freelance VA who helps with lots of the back office stuff and copywriting. When she’s not helping out at the Bridge, she is also a crochet blogger and designer who champions the impact of craft and creativity on mental wellbeing. Full disclosure, she’s also Jenny’s sister. Previous 11/11 Next Close Connect with Ando... Ando Helper, Non judgemental listener You could run a small country off him but he keeps everyone sane. Ando will occasionally come and help out on animal courses and Mental Health First Aid courses. He loves tennis balls more than anything else in the world.