Why you can’t access your certificate
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You have not finished your online video learning.
- You have not paid for the course.
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You have completed the blended day 1 more than 4 weeks prior to the classroom session. If this is the case, please contact support@protrainings.uk with your practical course details (date, qualification title, full name). You will not be required to complete all of the blended day 1 video lessons again, but may be required to repeat the final few questions. Once completed let us know and we can then issue the certificate.
Finally, look out for a reminder from us ahead of your certificate expiry, so you can rebook with confidence. Three years fly’s by. We love seeing you all again and hearing about the promises you have kept to yourself, and what exciting things you’ve been up to.
