Disability, hearing impaired, visually impaired, anxiety, dyslexia, wheelchair users, assistance dogs.

If you have any access requirements or questions, please contact us, and we will take necessary actions prior to your first aid training course to make sure you are catered for.


If you are feeling anxious about attending a classroom course, please get in touch before the training. You are not alone!

We understand anxiety is not logical, that’s the whole point right, and that those niggling feelings hang out in all sorts of places, none of which make sense to others, and quite frankly don’t need to. What matters is what you are really experiencing.

We will be happy to chat on the phone or in person before the course starts, show you the venue, or save you a seat located in a preferred position. It’s our job to make sure everyone feels welcome and comfortable.

We don’t insist on embarrassing role play and will always provide clear explanations about each of the practical activities, and interactive group exercises on our Mental Health First Aid courses.

“Equity”, and why it’s different to “Equality”

Equality simply means everyone is treated the same exact way, regardless of need or any other individual difference.

A blanket approach is not always appropriate.

Equity, on the other hand, means everyone is provided with what they need to succeed.

If someone is dyslexic, we offer to read the questions to them, if someone is anxious then they need the opportunity and space to manage this.